Return

Returns - step by step

Rücksendung By e-mail you have received our return form.         Please print and fill it out.
You can get a shipping label from the shipping service provider of your choice.
Now you can put the return form in the package. Only then we can easily process your returns.
The generated returns label can be attached to the outside of your parcel and handed over to a branch of your shipping service provider. Now are you ready!

  Rücksendung Once we have your package with us, we will process it within 3-5 business days. You will be informed about the processing by e-mail.

  Rücksendung We do not carry out an article exchange, because a new order will give you your goods much faster.

  Rücksendung You are welcome to return different orders or partial deliveries in one package to us and save costs. Just put the appropriate ones           Return forms with in the package.



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